Follow the steps provided below for a smooth move.
Tell us you’re moving before your deadline. Make sure you have read your lease carefully and have provided the required notice to vacate through your Tenant Portal.
The tenant portal will give you an opportunity to provide your forwarding address which is where your security deposit will be mailed. The security deposit check will be made out to the “Primary Tenant”. If you have a question regarding the “Primary Tenant”, please contact our office.
Print the move-out checklist on the downloads page and use it as a guide to ensure you leave the property in good condition and receive all of your security deposit back. If you have any questions, give us a call.
If applicable, be sure to provide a copy of your carpet cleaning receipt. Remember, the carpet must be cleaned by Chemdry of Chapel Hill/Durham. Our partnership also provides our tenants with 10% off. Failure to provide a receipt will likely result in a carpet cleaning deduction from your security deposit.
Remember, rent continues until you turn in ALL of your keys/fobs/passes and remotes, regardless of whether you’ve completely moved out.
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